kode hk Platform Privacy Notice

This page describes what we collect when you use kode hk and how we keep that data protected. We distinguish between data you provide voluntarily (your email, password, payment details) and data we collect automatically (your IP address, device model, session logs). The distinction matters because different regulations apply to each category, and you have different rights depending on whether you gave us the data yourself or we inferred it from your activity.

Our kode hk privacy practice centres on encryption, separation of data silos, and minimal retention. We store your password hashed (never in plain text); we keep your know-your-customer (KYC) documents in a separate vault from your login credentials; and we delete transaction logs after a regulatory retention period. When you use kode hk on mobile, we record minimal device telemetry—your OS version and device model, but not your browsing history or other app activity.

This notice covers how we collect, use, store, and share your data; your rights to access or delete that data; and our contact details if you have privacy questions. We update this notice periodically; the last update date appears at the bottom of this page.

Data We Collect When You Use kode hk

We collect data in four categories: account data, payment data, activity data, and device data. Your account data includes your email, password (hashed), full name, date of birth, and phone number. You provide all of this when you register or update your profile on kode hk. We use your email to send account notifications (password resets, KYC status updates, withdrawal confirmations) and optional promotional messages—you can disable promotional emails in your account settings anytime.

Your payment data includes the payment method you select (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), your virtual account number (if using bank transfer), and transaction amounts and timestamps. We do not store your full payment card details or full bank account numbers. Payment processors handle the actual transfer; we store only the confirmation that the transfer occurred.

Your activity data includes every game you play, every bet you place, every deposit and withdrawal, and your account balance history. We timestamp all activity so you can audit your own history anytime. This data sits in our kode hk transaction ledger and is retained for seven years per Indonesian financial regulations, then deleted securely.

Your device data includes your IP address, device model (e.g., Samsung Galaxy A12, iPhone 13), mobile OS version (e.g., Android 12, iOS 16), and browser or app version. We collect this to detect unauthorized access attempts and to optimize our kode hk app for different devices. We do not track your location (GPS), your contacts, your photos, or any other app data on your device.

KYC Documents: We store your government ID and proof of address encrypted and separately from your login credentials. We retain these for seven years, then delete them securely per Indonesian financial law.
Password Storage: We hash your password using industry-standard algorithms (bcrypt or PBKDF2). We never store your password in plain text, and we cannot retrieve it if you forget it—we can only reset it.
Session Logs: We keep session logs (login times, IP addresses, device models) for 90 days to detect fraud. After 90 days, we delete these logs unless a dispute or investigation requires retention.

How We Use Your Data on kode hk

We use your data for five primary purposes: account management, payment processing, fraud prevention, legal compliance, and service improvement. Account management means we use your email and password to let you log in, retrieve your balance, and view your transaction history. Payment processing means we confirm your deposit or withdrawal with your chosen payment method (mobile banking, local payment, online payment, etc.). Fraud prevention means we monitor for unusual login patterns (multiple failed attempts, login from unfamiliar countries) and flag suspicious activity for review.

Legal compliance means we use your KYC data to verify your identity per anti-money-laundering (AML) regulations in our service regions. We report suspicious activity to relevant authorities if required by law. Service improvement means we analyze aggregate (anonymized) data about which games are popular, which payment methods our users prefer, and which device types experience the most lag, so we can optimize our kode hk platform accordingly.

We do not use your data to build behavioral profiles, sell to third parties, or enable targeted advertising outside our platform. Your transaction history remains private within your kode hk account.

Third-Party Data Processors and International Transfer

Our kode hk servers may be hosted outside your jurisdiction. We use cloud infrastructure providers in Singapore and other compliant regions to store and process your data. These providers sign data-processing agreements (DPAs) with us that require them to protect your data with the same encryption and access controls we use. They cannot access your data except at our explicit instruction to perform backups or system maintenance.

Our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and Indonesian banks) also process your data. They are regulated by Bank Indonesia and the Indonesian Financial Services Authority (OJK) and must comply with Indonesian data protection law. We share only the minimum data required to process your transaction—your payment method, transaction amount, and a reference ID.

We do not share your data with marketing partners, data brokers, or any unaffiliated third parties. Our support team may access your account data to resolve your account issue (e.g., if you forget your password or can't withdraw), but we restrict their access to the minimum necessary.

Data retention policy: We retain your active account data (email, password, KYC documents) as long as your account is open. If you close your account, we delete personal data (email, password, device records) within 30 days but retain transaction history for seven years per regulation. You can request early deletion of non-regulatory data anytime.

Your Rights Regarding Your Data on kode hk

You have the right to access all data we hold about you. Log into your kode hk account and visit Account Settings → Privacy & Data to download your data in a portable format. You can also contact our support team to request a copy of your data by email. We respond within 10 business days.

You have the right to correct inaccurate data. If your name, email, or phone number is wrong in your kode hk account, update it yourself in Account Settings. If you cannot access your account, our support team can assist.

You have the right to request deletion of non-regulatory data. We cannot delete your transaction history (required by law for seven years), but we can delete optional data like device telemetry and session logs. Contact our support team with a deletion request; we respond within 10 business days. Your KYC documents are retained for seven years per Indonesian financial law and cannot be deleted before that period expires.

You have the right to object to automated decision-making. If we suspend your account due to fraud detection, you can request manual review by our compliance team. We investigate and respond within five business days.

Cookies and Mobile App Data on kode hk

Our kode hk website uses cookies to remember your login session and your language preference. Cookies are small text files stored on your browser. You can disable cookies in your browser settings, but this may limit your ability to log in. We do not use third-party tracking cookies or cookies for behavioral advertising.

Our kode hk mobile app (Android) does not use cookies—it uses encrypted token-based sessions instead. Your login session is stored on your device as an encrypted token that our servers validate on each request. If you uninstall the app, the token is deleted and your session ends.

Both our website and app may use push notifications if you opt in. You control these notifications in your Account Settings → Notifications. We send notifications for account security (login attempts, password resets), payment confirmations, and optional promotional messages during Idul Fitri, Idul Adha, or Imlek promotions. You can disable any notification category anytime.

Security and Data Breach Response

We encrypt all data in transit using TLS 1.2 or higher. Your password is encrypted at rest using AES-256. Your KYC documents are stored in a separate secure vault with restricted access. We conduct quarterly security audits and penetration testing to identify vulnerabilities before attackers can exploit them.

If we discover a data breach affecting your kode hk account, we notify you within 24 hours via your registered email. We also notify relevant authorities if required by Indonesian data protection law. We do not make public announcements about individual account breaches; we notify only the affected account holder and, if required, regulatory bodies.

Contact Us About Privacy

If you have questions about our kode hk privacy practices, how we handle your data, or want to exercise your rights to access, correct, or delete your data, contact our support team via in-app chat or email. We respond to privacy inquiries within 10 business days. We have multilingual support in Indonesian and English.

Our privacy notice was last updated on this date and may be revised periodically. We recommend reviewing this notice annually. Significant changes (e.g., new data collection practices) will be announced via email to your registered kode hk account.